Terms of service
Terms of Service
Last Updated: 13 October 2026
Welcome to BEH – Bindal Export House! We're glad you're here.
These Terms of Service explain the basic terms and conditions that apply when you visit our website, browse our products, or place an order with us. By using our website, you agree to these terms. We encourage you to read them before making a purchase.
1. About BEH
BEH – Bindal Export House is a home and garden décor brand offering thoughtfully selected and designed décor pieces to help make your spaces more beautiful.
Think Beautiful, Live in Decor. We aim to provide a smooth, transparent, and enjoyable shopping experience for every customer.
2. Products & Descriptions
We make every effort to display our products accurately, including their images, colours, dimensions, materials, and other details.
Please note that slight variations in colour, finish, or appearance may occur due to lighting, photography, screen settings, or the nature of the materials used. Such variations do not necessarily mean the product is defective.
We encourage you to read the product descriptions and check the dimensions carefully before placing an order.
3. Pricing & Payments
All product prices and applicable charges will be displayed on our website before you complete your purchase.
We reserve the right to update product prices, offers, and promotions when necessary. Any price changes will not affect an order that we have already accepted, except where correction is legally permitted or required.
Orders must be paid for using the payment methods available at checkout. Your order will be processed according to the payment and order confirmation details provided on our website.
4. Orders & Cancellations
After placing an order, you will receive an order confirmation through the contact details you provide.
We reserve the right to review or decline an order in circumstances such as product unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate reasons. If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged.
If you wish to cancel an order, please contact us as soon as possible. Cancellation may be possible before dispatch. Once an order has been shipped, cancellation may no longer be possible, subject to applicable law and our published policies.
5. Shipping & Delivery
We currently offer free shipping across India on all orders.
Orders are generally processed within 1–2 business days, excluding Sundays and public holidays. Estimated delivery is 5–6 business days after dispatch.
Delivery timelines are estimates and may vary due to your location, courier operations, weather, or unforeseen circumstances. Tracking details will be shared after dispatch so you can follow your order.
For complete details, please refer to our Shipping Policy.
6. Returns & Refunds
We want you to feel confident shopping with BEH. If your product arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with your order details and supporting photos or an unboxing video, if available.
Returns, exchanges, and refunds will be handled according to our Return & Refund Policy and applicable consumer-protection laws. Nothing in these Terms of Service is intended to limit any rights you may have under applicable law.
Please review our Return & Refund Policy for complete details.
7. Website Use
We want our website to remain safe and useful for everyone. By using our website, you agree not to:
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Use the website for any unlawful or fraudulent activity.
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Attempt to interfere with the website's security or normal functioning.
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Copy, misuse, or reproduce our website content, product images, branding, or other materials without permission.
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Provide false or misleading information while placing an order.
We reserve the right to take appropriate action against misuse of our website, in accordance with applicable law.
8. Intellectual Property
All original content on our website, including brand names, logos, product photographs, written descriptions, graphics, and designs owned by BEH – Bindal Export House, is protected by applicable intellectual property laws.
You may not reproduce, distribute, or commercially use our content without prior written permission, except where permitted by law.
9. Privacy & Personal Information
We respect your privacy. Information collected when you browse our website or place an order is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how your information may be collected, used, and protected.
10. Limitation of Liability
We make reasonable efforts to keep our website accurate, secure, and accessible. However, temporary interruptions, technical issues, or errors may occasionally occur.
To the extent permitted by applicable law, BEH will not be responsible for losses arising from circumstances beyond our reasonable control. Nothing in these terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, or applicable requirements. Any updates will be published on this page along with the revised date.
We encourage you to check this page occasionally to stay informed.
12. Governing Law
These Terms of Service are governed by the laws of India. Any disputes will be handled by the appropriate courts or authorities in accordance with applicable law.
13. Contact Us
If you have any questions about these Terms of Service, an order, or any of our policies, please get in touch with us. We're happy to help.
BEH – Bindal Export House
Think Beautiful, Live in Decor.
Email: [bindalexporthouse24@outlook.com]
Phone/WhatsApp: [+91-9646999946]
Address: [Bindal Export House, Shop No.13, New Sabji Mandi, Near Anaj Mandi, Ballabgarh, Faridabad, Haryana, India, 121004]
Thank you for choosing BEH and being a part of our journey. We look forward to helping you make every corner a little more beautiful!